Every shopping choice made by users deserves sufficient tolerance and careful care, and we deeply understand that no shopping experience is absolutely perfect. To bring every user a reassuring, reliable and secure whole-process shopping experience, we have built and perfected a complete and standardized return service mechanism covering all conventional products. If your purchased items fail to meet your actual usage expectations, aesthetic preferences or preset shopping demands, you can freely and independently initiate a formal return application within all reasonable service premises. We will always try our best to listen carefully to every user’s real demands, verify application information truthfully and rigorously, and steadily push forward every link of the return process in a standardized manner. Please properly preserve the original physical state of the goods, complete supporting packaging and all matched accessories before submitting a return application. After the goods are successfully returned and pass our strict inspection and confirmation, we will steadily, slowly and properly complete all subsequent service links and closed-loop work in an orderly manner.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.